Contact Butter Squishy
Last updated: September 3, 2026
Butter Squishy support works through the form below, by email at contact@butter-squishy.com, or by phone at +33 9 39 24 43 24, where voicemail is available. We reply to every message within 1-2 business days, Monday to Friday. For anything about an order, include your order number so we can look it up right away.
Send us a message
How else can I reach Butter Squishy?
- Email: contact@butter-squishy.com
- Phone: +33 9 39 24 43 24 (voicemail available; leave your name, order number and a callback number or email)
- Mailing address: JRECOM AE, 17 Résidence Saint-Quentin, 57050 Longeville-lès-Metz, France
We answer messages within 1-2 business days, Monday to Friday. Messages received over the weekend are answered on the next business day.
What should I include in my message?
For an order question, add your order number (it is in your confirmation email) and, for a damaged or incorrect item, a photo of the product and its packaging, which you can send by email in reply to our answer. For a product question, name the product page you are looking at. The more precise the message, the faster the answer.
Where can I find answers right away?
Delivery times and shipping costs are on the Shipping Policy page. Return conditions and refund timelines are on the Return Policy page. Materials, sizes, care and age guidance are covered in the FAQ and on the Safety Information page.
Who operates butter-squishy.com?
Butter Squishy is operated by Julien Ruggia, trading as JRECOM AE, a sole proprietorship registered in France (SIRET 843 776 691 00035), and sells to customers in the United States. More on the About page.